Starting Over From Scratch: Creating A Second Account

Since the agent at the healthcare.gov phone bank suggested creating a new account when she informed me that they can't delete applications in progress, I thought I'd try that.

I started the process of creating an account. I thought I'd see what happens when I use the same email address. After the 3 screens, Contact Info, Username, Security Questions, I clicked the green button to create my account.

No go. It's probably because the email is already in use. Of course, it would be nice if they said that. But, hey, probably some HIPA thing.  So, try a different email address.

OK, that worked. I got an email and clicked the link in the email.

Yay! I have an account. Continue....

Ummmmm..... Yeah.... Well, let's see what happens if I just click I Accept.

OK, not looking good. But I've these sorts of errors all over healthcare.gov. I'm not going to let this phase me. I eventually get in to a clean looking screen without a big red error box. And what does it want me to do? It wants me to verify my identity. OK, let's get this overwith!

And I answer those and click Continue.

Oh, red error box, will you continue to dog me the whole time? Has my identity been verified or not?

Well, there's the answer to that question. But it has a link to Verify Now. Hey, let's try again:

And I hold my breath, knock on wood, and click Continue.

Gasp! Could it be true? I checked my profile, and indeed, there was a little green check under my name saying identity verified.

So I have successfully created a second account and gotten verified. Time to see what happens when I apply.