What If Save And Return Later Rather Than Save And Continue to ID Proofing?

I got up early because I have chemo later today. Remember this screen?

As I mentioned in my last post, I've never used that green button, only the gray one. And every time I use the gray one, it errors out and kicks me back to the beginning. But what if I try the green button? Maybe that will lock in all the progress up to this point, and I can reload from this point every time and just do the ID proofing without starting over from scratch like I have done about 10 times now.

So, I tried that button so you don't have to. And, the results are...

It acts the same way. I got locked out of my session as when it errors out and I try to use the back button and restore the previous state, which never works. So, it acts as if I had pressed the gray button and crashed. My only choice was to close the browser tab and log in on a new tab. And once I got back to the home screen I was faced with this:

In conclusion, having tried that "Return and Save For Later" green button, I can say, don't use it. All it does is throw away the work you just did. It's as useless as the Live Chat.