Thursday, October 10, 2013

The Modal Dialog From Hell

Some modal dialog boxes are horrible. I don't know if this one is from Chrome or from healthcare.gov. Either way, it's bad.

If you don't know what a modal dialog box is, it's a dialog box that you have to deal with before you can continue using an applications. There a lot of them. The Open and Save dialog boxes are usually modal. They require you to find or name a file before they let you continue with the application you are using.

A web session is a way of connecting stuff you do on the internet when you do them close together in time. Web pages are stateless, so a web session allows pages to store data for later pages to use. On the healthcare.gov site, once you have logged in, a session is started. After a half hour, the session starts to timeout. But it warns you first. With this:


I use Chrome and as soon as this thing comes up, I have to click OK or Cancel before I can do anything. In any tab. It takes me to this no matter what I'm doing. If I have another application on top, I can't even click on Chrome in the Windows Task Bar to bring Chrome to the front because answering this question takes precedence. I even had trouble maximizing a minimized Chrome because of this horrible dialog box.

If you have let your healthcare.gov session sit for 25 minutes unused in a tab in Chrome, you've probably encountered this, too.

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